Central 1 wanted to improve the functionality of their mobile app, and to implement new features, including a map-based location finder for their ATMs and brick and mortar locations.
The new feature needed to be built, tested and launched within three months, in order for Central 1 to be considered for an independent ranking of mobile banking providers.
After unsuccessful internal attempts to build a feature that met their usability and performance benchmarks, Central 1 reached out to Radical I/O for our native app expertise, understanding of their business and technical needs, and our ability to deliver the feature within their deadline.
Our team examined the existing mobile architecture and flow. We wanted to understand the current usability of the application, customer behaviour, and the technology requirements for the new functions.
Our developers used native Apple and Google maps, location services, and an embedded Realm database for storing large numbers of data points, and integrated these within Central 1’s existing hybrid web architecture.
We created an intuitive location finder feature for Central 1’s member credit unions that rivals the offerings of other North American major banks.
We made performance improvements within the map view to improve the look and feel of the user experience, increased the radius search from 50km to 650km with smooth panning and zooming, and added 3D-mapping capability.
Clean Design. Efficient load times. Great performance.
We met Central 1’s deadline and they were able to submit the app for the international independent ranking. In the end, Central 1 were ranked number one for mobile banking in North America.
Over the past few years, we have collaborated on various initiatives with Radical for development on our credit union’s award-winning mobile banking app. Projects ranged from location based, payments, and mobile foundational functionality. Radical has a development team that is technically strong and has integrated well to our existing development team’s culture. They have an ability to communicate complex technical ideas to the business to make the right decisions. I highly recommend Radical for any organization looking to deliver digital projects on time and on budget.
Radical I/O is proud of our great relationship with Central 1. Since 2014, we have designed, developed and implemented numerous features for their mobile and web banking apps.
We are a different kind of technology company. We care about communities, relationships and social good. We work with nonprofits, community-focused organizations, government and ethical enterprises to build good technology that makes a difference.
Our in-house team of engineers, designers and strategists are committed to delivering excellent outcomes, and exceeding our client’s expectations.
Central 1 Credit Union (“Central 1”) is the primary liquidity manager, payments processor and trade association for member credit unions in B.C. and Ontario. They provide financial products, payment processing solutions and direct banking services.
Member credit unions in B.C. and Ontario
Financial institutions across Canada use Central 1
Combined membership of 3.3 million members