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IOS • android • WEB

RADICAL CITY chatbot

An intuitive solution to support educating medical professionals and improve patient care in rural communities.

the challenge

The Provincial Rural CPD Collaborative of British Columbia (PRCC) and the Rural Coordination Center of British Columbia (RCCbc) supports the Continuing Professional Development (CPD) for rural medical professionals, with the goal of improving patient care.

Program administrators struggled with managing and updating numerous websites, calendars, and event registration information; while physicians and health care providers had a hard time finding new learning opportunities, and manually tracking their mandatory professional development credits each year.

Our Work
Scope of Project
Consultation
Strategy
API Development
Systems Integration
Web Admin Dashboard

The process

Our team wanted to make life easier for administrators and medical professionals with a user-friendly, comprehensive administrative dashboard.

We worked closely with the team to understand the existing architecture, workflows, user needs, and technology requirements.

The mobile app and web platform needed to aggregate and integrate the existing websites, online calendars, service information, registration systems, tracking and reporting.

Our engineers needed to develop highly performant backend APIs to bridge disconnected systems, consolidate the content, and make use of the existing valuable data.

THE results

Our team delivered an intuitive solution that ensures consistency and continuity for the Provincial Rural CPD Collaborative of British Columbia, the Rural Coordination Center of British Columbia, and rural medical professionals.

We streamlined the experience for administrators with a robust dashboard that includes a centralized, real-time publishing network for event management and distribution. The custom APIs allow user registration and authentication to ensure accuracy in reporting.

With easy-to-use features and great design, medical professionals can now easily search, register for, and track their required professional development using their iOS or Android mobile device.

the partnership

We are proud to partner with The Provincial Rural CPD Collaborative of British Columbia (PRCC) and the Rural Coordination Center of British Columbia (RCCbc) to create good technology with a purpose. CPD4Me is an application that supports the learning needs of health care providers and improves patient care in rural communities.

Highlights of our partnership include:
Creating one platform that can speak to and track information from multiple databases
Ensuring continuity across multiple platforms, creating a better user experience
Providing single user login, sign-up, tracking and in-depth reporting available on Android, iPhone and the Web

We really enjoyed working with the team at Radical I/O. I was amazed at how quickly their team was able to understand our needs, and then deliver an awesome product on time and on budget. I highly recommend them!

PATRICK WONG
Project Manager for CPD4ME

ORGANIZATIONS BEHIND Radical city chatbot

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